Refund Policy

Refund Policy:

At Crack That Down, we stand behind the quality of our hosting services and strive to ensure your satisfaction with every purchase. However, we understand that circumstances may arise where a refund is necessary. Therefore, we offer a refund policy with the following terms:

  1. Refund Period: We offer refunds within 24 hours of the initial purchase. If you are unsatisfied with our hosting services for any reason within this timeframe, you may request a refund.

  2. Eligibility: To be eligible for a refund, your request must be made within 24 hours of the purchase date. Refunds will only be issued for the initial purchase of our hosting services and do not apply to any additional services or add-ons.

  3. Refund Process: To request a refund, please contact our customer support team within the specified timeframe. Refunds will be issued to the original payment method used for the purchase.

  4. Non-Refundable Items: Please note that certain items may not be eligible for a refund, including domain registration fees, SSL certificate purchases, and any services that have been used or activated during the refund period.

  5. Processing Time: Refunds will be processed within a reasonable timeframe, typically within 3-5 business days. However, it may take longer for the refunded amount to reflect in your account depending on your financial institution.

  6. Contact Us: If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer support team for assistance.

By purchasing our hosting services, you agree to abide by the terms outlined in this refund policy. We reserve the right to amend or update this policy at any time without prior notice.